Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Rescom Realtech ("Company," "we," "us," or "our") regarding your use of our website, mobile applications, and real estate services.

If you do not agree with any part of these terms, you must not use our services.

Definitions

For the purposes of these Terms:

• "Services" refers to all real estate services, website features, and related offerings provided by Rescom Realtech
• "Platform" means our website, mobile applications, and digital interfaces
• "Content" includes all text, images, videos, property listings, and other materials on our platform
• "Property" refers to real estate properties listed or marketed through our services
• "Transaction" means any property-related deal facilitated through our platform

Our Services

Rescom Realtech provides comprehensive real estate services including:

Property Services

• Property buying, selling, and renting assistance
• Property listings and search functionality
• Property valuation and market analysis
• Virtual and physical property tours

Consultation Services

• Real estate market consultation
• Investment advisory services
• Legal documentation assistance
• Home loan facilitation

Digital Platform

• Online property search and browsing
• Customer account management
• Communication tools and messaging
• Property inquiry and scheduling systems

User Responsibilities

Account Registration

When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Be at least 18 years of age or have legal guardian consent

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, fraudulent, or misleading content
• Interfere with or disrupt our services or servers
• Use automated systems to access our platform without permission
• Attempt to gain unauthorized access to user accounts or data

Property Information

When providing property information, you must:

• Ensure all details are accurate and up-to-date
• Have legal authority to list or market the property
• Disclose any known defects or legal issues
• Comply with all applicable real estate regulations

Property Transactions

Role of Rescom Realtech

Rescom Realtech acts as an intermediary and facilitator. We:

• Connect buyers, sellers, and renters
• Provide market information and guidance
• Assist with documentation and legal processes
• Do not guarantee the completion of any transaction

Transaction Terms

• All property transactions are subject to separate agreements between parties
• Property prices and terms are determined by property owners
• Commission and service fees are as per our current fee structure
• Payment terms are agreed upon between transacting parties

Due Diligence

Users are responsible for:

• Verifying property details and ownership
• Conducting independent inspections
• Obtaining legal and financial advice
• Ensuring compliance with local regulations

Fees and Payments

Service Fees

Our fee structure includes:

• Brokerage commission as per industry standards
• Consultation fees for specialized services
• Documentation and legal assistance charges
• Marketing and listing fees (if applicable)

Payment Terms

• Fees are payable as per agreed terms
• Commission is typically due upon transaction completion
• All payments must be made through authorized channels
• Disputed amounts must be raised within 30 days

Refund Policy

• Service fees are generally non-refundable once services commence
• Refunds may be considered in cases of service failure
• Transaction cancellations may incur administrative charges
• Refund requests must be submitted within specified timeframes

Intellectual Property

Our Rights

All content on our platform, including but not limited to text, graphics, logos, images, software, and design, is owned by Rescom Realtech and protected by intellectual property laws.

User Content

When you submit content to our platform, you:

• Retain ownership of your content
• Grant us a license to use, display, and distribute your content
• Represent that you have the right to share such content
• Agree not to infringe on third-party rights

Permitted Use

You may use our content for personal, non-commercial purposes only. Commercial use requires prior written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.

Key privacy commitments:

• We collect only necessary information for service provision
• Your data is protected with appropriate security measures
• We do not sell your personal information to third parties
• You have rights regarding your personal data

Disclaimers

Service Availability

Our services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service.

Property Information

While we strive for accuracy, we do not warrant the completeness or reliability of property information. Users should independently verify all details.

Market Conditions

Real estate markets are subject to fluctuations. We do not guarantee property values or investment returns.

Third-Party Services

We may recommend third-party services (loans, legal, etc.) but are not responsible for their performance or reliability.

Limitation of Liability

To the maximum extent permitted by law, Rescom Realtech shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from property transactions
• Technical issues or service interruptions
• Actions or omissions of third parties

Our total liability for any claim shall not exceed the amount of fees paid by you for our services in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Rescom Realtech, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Any content you submit to our platform
• Property transactions you engage in

Termination

By You

You may terminate your account at any time by contacting us or using account settings.

By Us

We may terminate or suspend your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or harmful activities
• Fail to pay applicable fees
• Request account deletion

Effect of Termination

Upon termination:

• Your access to services will cease
• Outstanding obligations remain enforceable
• Certain provisions of these Terms will survive

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of India, specifically the state of Punjab, without regard to conflict of law principles.

Dispute Resolution

In case of disputes:

1. Informal Resolution: We encourage contacting us first to resolve issues amicably
2. Mediation: Unresolved disputes may be referred to mediation
3. Arbitration: Final disputes shall be resolved through binding arbitration in Punjab, India
4. Court Jurisdiction: Courts in Punjab, India have exclusive jurisdiction for any legal proceedings

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when:

• Posted on our website with updated effective date
• Notification sent to registered users (for material changes)
• Continued use of services constitutes acceptance

We recommend reviewing these Terms periodically for updates.

Contact Information

For questions about these Terms of Service or to report violations, please contact us: